How to placing outgoing calls for CCXML and VoiceXML?

307 views Asked by At

How to get outgoing call in in IVR? there are use HP OCMP-RM for call initiation request. I want to "Caller calls an 123 number and after some interaction with an IVR system places and outbound call to a friend". How I get it?

1

There are 1 answers

1
rajiv coomar On

In VXML you have tag <transfer> which will transfer the call to route destination. Please note this will work only with full license Voice platform.

<transfer name="mycall" dest="tel:+1-555-123-4567"
      transferaudio="music.wav" connecttimeout="60s" bridge="true">
</transfer>