KaIOs - Kaiads Frequency capping in effect. kaios ads not resopond ontime

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I want add kai-ads for a phaser 3 pong game when score is 5th, 10th, 15th, 20th. but its not work properly, and get error code 7 (Frequency capping is the limit on how often the device can request for an ad, please try again later.)

actually sometime 5th and 15th work fine.

Anyone can help me?

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