Bot Framework Handoff Scenario to live person on MS Teams

557 views Asked by At

We have a bot that we have deployed to Azure using SDK4. We are looking for a simple scenario to handover a bot conversation to a physical person on a MS Teams chat channel. I can't find a simple project that explains how to add a Teams channel, and how to configure and trigger the handoff protocol. Any ideas ?

1

There are 1 answers

0
Sethunath K M On

Please take a look at https://github.com/OfficeDev/microsoft-teams-apps-faqplus it has a handoff flow smilar to what you are looking for