404 error when calling Remedy from WSO2 ESB

Question

I am calling Remedy from WSO2 ESB and I get the following soap error:

<?xml version='1.0' encoding='utf-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Body><text xmlns="http://ws.apache.org/commons/ns/payload">default backend - 404</text></soapenv:Body></soapenv:Envelope>

I have tested multiples endpoint configurations with no success. If I call the endpoint with straight forward with SoapUI I get the response, but if I go through ESB I get the error. Any help on this error?

Answer 1

ESB ports are setup in the <ESB_HOME>/repository/conf/axis2/axis2.xml file: https://docs.wso2.com/display/ESB470/Setting+Up+Host+Names+and+Ports

I don't see an option for no port, but SOAP uses 80 by default: What port number does SOAP use?

You can work with your BMC Helix team to setup the ports used by your servers: https://docs.bmc.com/docs/display/public/helixsubscriber/Network+port+configuration