Workfusion: Unable to connect with robot

Question

I have installed community edition of Workfusion. But I am not able to play any recording due to the following issue:

Unable to connect with robot com.workfusion.studio.rpa.recorder.player.driver.DriverInitializationException: Unable to connect with robot.

... ...

Caused by: org.openqa.selenium.remote.UnreachableBrowserException: Could not start a new session.

Possible causes are invalid address of the remote server or browser start-up failure

.......

Driver info: driver.version: RpaUniversalDriver at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:744)

.......

Caused by: java.net.SocketException: Connection reset at java.net.SocketInputStream.read(SocketInputStream.java:210)

Can you help me resolve this issue?

I have already tried the steps mentioned here. No luck though.

Answer 1

Try to open the tray menu and restart the Bot Manager component

Also check that the port 15444 is open.

You can also check the troubleshooting tips here - https://kb.workfusion.com/display/RPAe/Troubleshooting

Answer 2

I also found one alternate way if this above answer does not work.

• Stop 'Jenkins' Service which is running in the background by stopping it from 'Component Services' option. (Search it using the Windows button)
• Stop all 'Java' processes and then install Workfusion RPA Express. Start this program as well, and then restart all your stopped Java processes