We have been developing a chatbot using IBM's Watson Assistant work spaces and conversation plugin for wordpress. Although we have nearly completed the actual chatbot, we have noticed an issue with the "customer" interface on our test page. For whatever reason, the chat window does not automatically focus on the newest messages. In other words, once the messages fill up the chat window, the user must scroll to keep up with the conversation, which is an obvious inconvenience for anyone wanting to chat. Any advice or suggestions would be welcome because.
I have tried several things to correct the issue, including clearing the site cache, but nothing has helped.
I also already posted on the WordPress support thread on 6/14/2018 (along with two follow up messages) have received absolutely no response from Cognitive Class. I'm just posting here to see if anyone can offer possible solutions.