Smartsheet API Add User with Defined Locale

Question

We have started to use Smartsheet for our data capture processes.

Most users are set as unlicensed users that have access to sheets developed in-house to capture any required data. As we have 1000's of users, we need to be able to manage this user pool.

So I have some C# code that will pull our current user list and loop through using the Smartsheet API to add them.

This is accomplished by using the AddUser API call that has a User object as a parameter.

All of this works, but the issue is the object User does not have a locale property.

After creating the user, I can pull the record back, by calling the GetUser API call which returns a UserProfile object which does have a Locale property that I can set.

There is only API call that saves these changes which is the UpdateUser method that only accepts the User object, which does not have a locale property.

Is it possible to set the locale for a user and save it?

Answer 1

Unfortunately, I don't see a way to set user locale via the Smartsheet API. The docs don't describe any way to set that property, and if I try to include it in an Add User or Update User request, I receive an error response in return. I even checked the "API & Developers" category within the Smartsheet Community Forum, but it seems like nobody's raised this question there before.

A couple of suggestions for you:

1- Create a new post in the "API & Developers" category of the Smartsheet Community Forum. (Note: You'll need to sign in before you can do so.) Although Stack Overflow should always be your #1 go-to place for API-related questions/answers, this Smartsheet forum is a secondary venue where your question may reach different/additional people.

2- Contact Smartsheet Support to ask them directly if it's possible to set user locale via the API. Although the Smartsheet support folks sometimes chime in on Stack Overflow and/or Smartsheet Community posts, contacting them directly is the surest way to get a response.