RevMob Banner : adobe air - flash CS6 - Auto dismissing issue

Question

In my adobe air application, i've managed to implement Revmob ads: Rewarded video and banners.
I'm still in my testing mode, so when i run the game i will get the blue Revmob Banner at the bottom of the screen as expected. The first problem is, whenever i click on the ad, it will popup a window, and in 2 seconds it disappears without even loading anything, and my game keeps running in the background!
I've tried to trace and see if the ad is getting dissmissed, but i didn't get any trace :

case RevMobAdsEvent.BANNER_DISMISSED:
                {

                    trace( "RevMob banner dismissed");
                    break;
                }

• should i manually pause the game whenever the user clicks on the banner? or would it automatically pause? because it seems that the game continues!
• When is BANNER_DISSMISSED called?
• If i have to manually pause, how can i do so ? Note that i have timers running, and unsing stage.framerate = 0 will stop the game but not the timers.
• Is it normal that the window automatically disappears? how can i test anything?

Answer 1

Hi Elias,

We have test our SDK and could not reproduce this issue with the banner click. Could you please check if you are using the latest version available here? In case you are with the latest version, could you send us the log shown when calling revmob.printEnvironmentInformation(); and also your flash version?

About the questions you raised:

1. Yes, you should manually pause the game when the user clicks on any of our ads. You can check here all listeners fired when a user clicks in any ads, always ending in "_CLICKED"
2. BANNER_DISMISSED is called if you call

revmob.hideBanner(); or revmob.releaseBanner();

3. Each app has it's own way of pausing itself, like when a user hits pause button, you should probably use the same logic you use in that scenario
4. No, that's not the behavior we are expecting. You should see a webview with our message saying the click in your ad was successful, if you provide the information asked above in this answer, we will have a more close look into it

Hope to have cleared your doubts, and as always, should you have any further questions, just contact us.

Best regards,