Launching Surface Duo Emulator Shows "ACPI" error and emulator does not start

Question

185 views Asked by Auri Rahimzadeh At 13 February 2020 at 13:56

When launching the beta Surface Duo emulator, the emulator appears as a blank screen and scrolls an error about ACPI in the status window.

I have already followed the Xamarin instructions for getting the emulator launching:

There are 1 answers

**Auri Rahimzadeh** · Accepted Answer · 2020-02-13T13:56:12+00:00

Auri Rahimzadeh On 13 February 2020 at 13:56 BEST ANSWER

This is caused by the wrong version of the Android Emulator being installed. To fix the issue and get the emulator to run:

In Visual Studio, go to Tools > Android > Android SDK Manager.

In Android SDK Manager, go to Tools > Android Emulator.

Make sure 29.x is selected, NOT 28.x.