We are using form designer of servicenow to change elements on a form.
The table used to create the form is extended by the task table and contains a workflow with approvals and various stages.
When we try to change something within form designer, it does not matter what it is, renaming a field from summary to summarys for instance and clicking save.
The action gives this error:
JSONObject["caption"] not found
Only some forms are affected by this issue, for instance incident forms, change forms all open and can be changed and saved.
I have a feeling that this error is related to a known issue but i just wondered if anyone on here has seen it.
NB: It is not possible to share my JSON response because it's all done behind the scenes by servicenow. I am in a form design view and I am simply clicking save on a form change
Thank you for your time
This has now been resolved.
Turned out a title on a form header had more than 40 characters and this was causing the error on form save.
Max limit on a title