Journal Posting Working On Test Environment But Getting Unauthorized on Production

Question

We're posting journal reports to Xero on the trial Xero account

Everything is working fine locally and on a test environment (When deployed).

But when deployed to the production environment, we're unable to get the access-token therefore getting an unauthorized response.

I've shared the demo account details below.

Company (Demo): company name

App name: dev-test

client_id: 13*****************23

Time zone: GMT +1 WAT

Sample Request Payload

{"lineAmount":-6000,"accountCode":"901"}

{"lineAmount":6000,"accountCode":"631"}

Sample Response

{"Type":null,"Title":"Unauthorized","Status":401,"Detail":"AuthenticationUnsuccessful","Instance":"61b04110-6b52-4b8f-81de-910eee892e97","Extensions":{}}

We're using .Net to implement and we're able to get the refresh-token and access-token successfully on test environment.

Please what could be the issue why it's not working on the production environment ?

Thanks.

Answer 1

Can you check the formatting of your headers as the instance id shows the error "There was no Bearer present in the Authorization header" in Xero's logs