Installing segment to Concept N

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I have pushed my segment to the device, I can see it and launch it, but it never activates. It just keeps saying ‘retrieving’ over and over again. Can someone help me figure out what I am doing wrong?

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pg316 On BEST ANSWER

This is a known issue that can be resolved by restarting the Concept N device. Try that and let me know if you are still having trouble.