HTTP_SM_USER not working

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I am trying to get the user logged into my php page which siteminder authentication,for some reason HTTP_SM_USER is not working? I had the same thing working on a test enviroment but not on the production environment,is there any other way to get the user logged in?

<div id="banner">
    <span id="welcome_message"><?php echo getenv('HTTP_SM_USER')?></span>       
</div>
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Avi On

Have you tried to get the SM_USER header name instead of HTTP_SM_USER. Also check the value of the DisableUserNameVars parameter in the ACO that is being used. It should be either commented or set to No.