How to fix "moov atom not found" when extracting an image from partial video mp4 file?

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I think the problem is relatively common, but I can't find any good solution to my problem. Well, I need to create a preview of the video while it uploads. It can be a very big video, so I decided to use only the first 10 Mb of video to make image extraction with ffmpeg.

The command-line looks like this

ffmpeg -ss 00:00:00 -i "src.mp4" -frames:v 1 -q:v 2 "preview.jpg"

It works fine for lots of video files, but for mp4 it always failed with the error message "Moov atom not found". I guess the mp4 format is not streamable and the cut file looks like a broken video for the FFmpeg.

But there should be a solution to this. Could you help me?

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