How to fix Kong timers always running and not response?

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When I access to my Kong metric the kong_nginx_timers{state="running"} = 33, why it always 33 ? and sometime it's increase more than 100+ running and not response anything when my user request. please help !

kong_nginx_timers{state="running"} 33

Metric image

Metric image

Is there an existing issue for this?

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