I have allowed direct message in my twitter account but on sunshine it still showing direct message is disabled in twitter integration. So can anyone help me how can i resolve this issue?
How to enable direct message in twitter integration on sunshine conversation?
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To integrate via the Sunshine Conversations Dashboard, you'll need to reach out to the support team, since there's a Billing component to using Twitter DM: https://docs.smooch.io/guide/twitter/#using-the-dashboard
You can also signup for access to Twitter's
Accounts Activity APIdirectly and then use the API to integrate to Sunshine Conversations: https://docs.smooch.io/guide/twitter/#using-the-integration-api