How to display multi-line text in Visio Shape Data?

Question

I'm looking for a way to fuse Customer Journey Mapping with Process Modeling to solve the problem of journey conditionality. Visio is so very close to being able to solve this problem, but...

 1. You cannot nicely display multi-line text in Shape Data
 2. Screen Tip is clumsy to use
 3. Comments is cluttered and disconnected form a shape metadata

If Microsoft simply added a Rich Text multi-line option to Shape Data this would be a rock solid solution.

Ideas? Thanks!

Answer 1

Multi-line text can be done. Just insert a \n into the shapedata, like this:

This is text on\n2 lines