I am developing the customer feedback feature on facebook messager by using Free form input. After that I tested on the web browser(Firefox & Chrome) the free form input is not displayed but on the IOS/Android messenger application it works as expected. please help me to fix. thanks all enter image description here
{
"recipient": {
"id": "xxxxx"
},
"message": {
"attachment": {
"type": "template",
"payload": {
"template_type": "customer_feedback",
"title": "Vincent",
"subtitle": "Let Original Coast Clothing know how they are doing by answering two questions",
"button_title": "Rate Experience",
"feedback_screens": [
{
"questions": [
{
"id": "f0b17e00_a0b6_4673_aee8_cee56efcaab2",
"type": "csat",
"title": "Feedback",
"score_label": "neg_pos",
"score_option": "five_stars",
"follow_up": {
"type": "FREE_FORM",
"placeholder": "Give additional feedback"
}
}
]
}
],
"business_privacy": {
"url": "xxxxxxxxxxxxxxxxx"
},
"expires_in_days": 1
}
}
}
}
I want to the free form input display on feedback form.
