I am working on a new business and created my page on FB. I tried to verify my business as per instructions at this link on fb.
The instruction article has a hyperlinked for security centre whcih opens a page with pre-populated values (which are correct values). When I clicked the "NEXT" button to goto next section, I got following error.
"Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again."
I tested this on 3 different browsers (safari, firefox and chrome) and this behaior is showing up. I further browser based extensions, ad blockers, content blockers etc for the purpose of testing this issue and this issue is coming up on all scenarios.
I raised this issue with fb help & support link on my fb page but I have not heard from them yet. I did not get any acknowledgement either. (hey fb, are you listening?)
I have all legal documents in place to upload. But neither the system allow me to do so nor anyone seems to have taken responsibility to fix this.
I am wondering that this flow must have been used by many who verified their business. Anyone to look at the situation and help me to get my business verified.?
Note : I have completed followng steps.
- Buiness information primary page created successfully
- Connected a WhatsApp account
- Brand Safty (Domain cerificaion) completed successfully
Just the "Business Verifiaion Status" is unverified and I want to have it verified.
I appreciate possiible help to solve this problem.
See the error screen below.FB business showing error on clicking NEXT bytton