Error found in : A failure was reported when trying to invoke a service application

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I have experienced that SharePoint user profile custom search not working and I observed the issue(Farm solution and it used SharePoint 2019). Then I got this below error message

A failure was reported when trying to invoke a service application: EndpointFailure Process

Name: w3wp

Process ID: 12132

AppDomain Name: /LM/W3SVC/2/ROOT/SecurityTokenServiceApplication-1-133353879586016182

AppDomain ID: 2

Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:a6195aa3a5d845......24c0e9d9c249#authority=urn:uuid:407d09bac7fc......36dbbcde9e35df&authority=

Application side I got this error as well : "ProfileDBCacheServiceClient.GetUserData threw exception: Access is denied"

Any idea on this please help me. Thank you very much.

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