Dual-Channel Recording Using Plivo?

Question

Plivo has mentioned on their Voice SDK features that Plivo supports Dual-channel call recording and Recordings are dual-channel by default and stored encrypted. However I do not see where to get two different audio urls from the call recording.

Does anyone has idea how to do it?

Answer 1

Plivo makes mono recordings of conference calls and stereo recordings of regular calls. Having said that, for dual-channel recording(stereo) Plivo provides the audio of both the participants in separate channels.

You can listen to the audio of:

• participant1 channel (the left speaker when played with stereo speakers).
• participant2 channel (the right speaker when played with stereo speakers).

Hope this is helpful, please refer to our Record Calls guide for more details about the recording feature. Thanks!