Cannot access all Azure Kinect Cameras

Question

I'm trying to use the feed from all Azure Kinect cameras in other apps (e.g. iMotions, OBS).

Unfortunately, there is only one camera available on the device manager, under "Camera > Azure Kinect 4K Camera" while the other cameras appear under "Universal Serial Bus devices". I would expect to see them all under "Camera". Can you please provide further details on how to solve this problem.

Also, note that:

• I can see all the cameras in the Azure Kinect Viewer but cannot use the feed in other apps.
• The firmware is the latest one.
• I'm using a usb 3.0 port

Thanks in advance

Answer 1

Could you check the base container ID of the Azure Kinect devices? If you see only one base container ID, only one Azure Kinect is detected. There should be one base container ID per Azure Kinect. Best, Jens