wordpress site works, but can not access via wp-admin

Question

(site--.com/wp-admin) not working?

A friend has a wp site that needs some changes, however even though the site works he can not gain access via the wp-admin.

browser shows http error 500, not super helpful.

I have control panel access but not sure if this helps.

Current host is hard to reach and it possible the site has not been updated in quite a while?

Answer 1

Probably some plugin is disabling the wp-admin access , just by security reason.

For instance some plugins like Simple Firewall ( https://wordpress.org/plugins/wp-simple-firewall/) has the option to rename the admin access.

Solution:

• Open the FTP folder and rename the plugin that is affecting the wp-admin access. Once the Plugin is disabled, you should be able to access to the admin.

Regards, Ed.