Why does the cosmosdb emulator throw this error and how to solve it?

Question

I have been working for a couple days now on trying to get the cosmosdb emulator working. I have a macbook pro and am running windows in virtual box. I have installed the cosmosdb emulator on this virtual machine. I have used this link to help with the setup. If I dont get this sorted out soon my team will switch to mongodb/mongodb atlas. I have the emulator running in windows. I am trying to create a new database for my application running in OSX. I click on the explorer tab at the URL:

https://localhost:8081/_explorer/index.html

I then click

new container

I fill out the form to create a new database. When I click ok. I get an error:

{   "code": 500,   "body": {
    "code": "InternalServerError",
    "message": "Service is currently unavailable, please retry after a while. If this problem persists please contact support.\r\nActivityId: 3653c44c-0a9e-4068-b48f-1651c31eb7b8, Microsoft.Azure.Documents.Common/2.11.0"   },   "headers": {
    "content-location": "https://localhost:8081/dbs/drafts",
    "content-type": "application/json",
    "date": "Mon, 12 Oct 2020 17:08:30 GMT",
    "server": "Microsoft-HTTPAPI/2.0",
    "x-firefox-spdy": "h2",
    "x-ms-activity-id": "3653c44c-0a9e-4068-b48f-1651c31eb7b8",
    "x-ms-gatewayversion": "version=2.11.0",
    "x-ms-throttle-retry-count": 0,
    "x-ms-throttle-retry-wait-time-ms": 0   },   "activityId": "3653c44c-0a9e-4068-b48f-1651c31eb7b8" }

Why is this happening? How can I create a database in the local cosmosdb emulator for use with the SQL API so that I can interact with it in the UI as well as from my java application?

Answer 1

The emulator's UI only supports SQL API. This is documented here

Refer to Troubleshooting the emulator for additional details. There is a passage on your error. If this does not address your issue, refer to the steps in Collect Trace Files and then open a support ticket as outlined in this section.