Unhandled exception for the component "MultiScaleImage" of "Silverlight 5"

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I am developing a web application based on "Silverlight 5".

I found a blocking bug related to the component "MultiScaleImage" that happens after a unpredictable (sometimes it takes hours, sometimes minutes) number of zooms of the image. When the issue occurs the following messages are shown:

  • Windows 7 Event Log: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17126, time stamp: 0x53882e30 Faulting module name: agcore.dll, version: 5.1.30214.0, time stamp: 0x52fdb3c4 Exception code: 0xc0000005 Fault offset: 0x003a8d0d Faulting process id: 0x18dc Faulting application start time: 0x01cf9cf438322755 Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE Faulting module path: C:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\agcore.dll Report Id: a9de107e-08fe-11e4-b5ce-c86000a4b136)

  • Visual Studio Debugger: Unhandled exception at 0x5CCD8D0D (agcore.dll) in iexplore.exe: 0xC0000005: Access violation reading location 0xFFE2E6F2.

  • Internet Explorer 11: Internet Explorer has stopped working.

The test has been done with Win7+SP1 with IE11 and IE8. This bug is preventing me from releasing the application and deploying it to the customer servers. I can't believe there's no way to solve it nor a valid workaround.

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