Tracker.Enabled returns false

Question

I'm trying to figure out why Tracker.Enabled is returning false in my Sitecore installation. I have checked the config files and both Xdb.Enabled and Xdb.Tracking.Enabled are set to true. I have tested to change their values but that didn't help.

I've checked the source code for Tracker.Enabled property in dotPeek:

public static bool Enabled
{
  get
  {
    if (!XdbSettings.Tracking.Enabled)
      return false;
    return (bool) (Context.get_Items().get_Item("ANALYTICS_DISABLE_INITIALIZATION") ?? (object) true);
  }
  set
  {
    Context.get_Items().set_Item("ANALYTICS_DISABLE_INITIALIZATION", (object) value);
  }
}

XdbSettings.Tracking.Enabled property basically reads configuration so it should return true. My only guess is that the property is set to false somewhere but could not find any place in Sitecore.Analytics assembly.

Anyone has any idea why Tracker.Enabled could return false?

Answer 1

Too late to answer, but here is my answer anyway. Check the log when the site boots up for the first time. You should see output like this.

Even if it's set to true and tracking is not working, give yourself a try by putting log level to debug and you should find this postsession output.