Sitecore 8.1 Multivariate testing optimization shows no test status

Question

I have set up a Multivariate test in Sitecore 8.1. In Experience Editor i have a notification,it says item has a active test and Optimization tab shows red button but status shows no tests. I did check in the analytic database no test record found. I did deploy the Test from Workflow and its running. I am getting all options to stop, cancel and suspend. Sitecore is not testing my variations can any one help me to resolve this?

Answer 1

From what you are describing it sounds like the Sitecore_testing_index is erroneous. Perhaps the index is invalid, not built or not present. This index is required for Sitecore's Experience Optimisation to find the Tests in their various states.

I recommend getting a default copy of Sitecore.ContentTesting.Solr.IndexConfiguration.config from a fresh install and copy it to the path App_Config/Include/ContentTesting.

Once that is done, rebuild the Index via the Index Manager. You should then be able to find tests in the Experience Optimisation.

If you're still having trouble I recommend replacing the entire contents of App_Config/Include/ContentTesting with the files from a fresh install. And re-indexing.

I also recommend having a look against the Item which has the Multivariate test it should be within the default field Page Level Test Set. It should have values something along the lines of this

If it is populated but you are still unable to the Test, follow this guide how to create Multivariate Tests in Sitecore to identify where something is going wrong.