We have migrated an application from sitecore 6.2 to sitecore 7.1.
We are facing an issue related to Rich Text Field which is not showing up when I open a content item. The Show Editor is also not popping up the Rich Text Editor for editing.
ShowEditor and Rich Text Field is not displaying in sitecore 7.1 application
467 views Asked by Mohan Rangaswamaiah At
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There are 1 answers
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When I am facing this kind of issues after upgrading I tend to put tickets @ support.sitecore.net and dig some deeper into it myself. What I normally do is get a clean web.config + complete fresh bin folder of the Sitecore version I've upgraded to. Also I make sure that I grab the /sitecore folder with it.
Then I will compare the fresh bin with the solution bin and replace any assemblies that are not the same. From there I will also do a folder compare (using beyond compare or any other good compare tool) to make sure I got all the necessary files from there. Also I make sure that I look for any posts on the Sitecore forum containing the same problems. Don't forget to view your logs, as they will sometime help you find your problem quicker.