Up until a few weeks ago I have been using Crystal Reports 2008 and Crystal Server 2008. My expertise are in Crystal Reports and not Crystal Server/SAP BusinessObjects.
I was given some updated licenses to install and configure Crystal Reports 2013 and Crystal Server 2013. After looking into the software I saw a few nice additions from what we were currently using; mainly Universes and Web Intelligence.
After spending loads of time trying to get Web Intelligence added to my instance of Crystal Server; I was told that this only ships with SAP BI.
So... I installed SAP BI Edge Edition and result; Web Intelligence! But... I have seen the following issues:
When trying to open up the
Web Intelligence Web AppI got an error saying:Cannot launch Java Report Panel, please make sure you have installed a Java virtual machine
I ensured that I updated JVM and finally got to the next stage. I then got an error in a popup saying
Your session timed out. You need to close the Java Report Panel and log on again.
I decided to go back through the Configuration Wizard and had the error message
Unable to find servers in CMS <server_name:port> and cluster @<cluster_name> with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator (FWM 01014)
and noticed that the
Input File Serverwas disabled (but running) and I couldn't re-enable it.
I'm really losing my mind trying to figure all this out, and the SAP Documentation doesn't seem to be helping me much!
Appreciate any advice.
Java error: I believe this happens if you don't have all necessary rights to the WebI application. In CMC, go to Applications -> Web Intelligence, and review the rights that your user ID has. I would start with Full Control to see if it works.
FRS error: in the FRS server properties page (in CMC), set the tracing level to at least Medium. The stop and restart the server. Assuming you're still unable to enable it, check the log file for any errors.