I need to randomly distribute 1000 customer phone numbers to 25 Customer Care Agents without repetition using Excel.
I have tried using RANDBETWEEN function but the phone numbers are non-consecutive while numbers were repeated.
Can this be achieved on Excel?
If you have the phone numbers in
A1:A1000
then put this formula in B1=RAND()
and copy all the way down to row 1000 (you can do that easily by double clicking on the "fill-handle" in B1 - the black "+" you see if you put the cursor on the bottom right of the cell).
Now select both columns A and B and sort by column B - that will sort your phone numbers randomly, so just allocate the top 40 to the first Agent, the next 40 to the next agent etc.