I have this spreadsheet to track how long a team is taking to complete customer requests. I've coded the net days considering holidays and work week for different team members but when 'L2' is blank (case completed date) my formula is returning odd values such as '30520'
I want to tell excel that is L2 is blank, then ignore my formula and leave the cell blank, else display the calculated value. I am also okay with displaying OPEN if L2 is found empty. This is what my formula looks like:
=IF(OR(B2="Jack", B2="Jill"),NETWORKDAYS.INTL(K2,L2,1,O$2:O$11),
NETWORKDAYS.INTL(K2,L2,7,Q$2:Q$26))
Where:
B2 = case owner
K2= case received date
L2 = case completed date
O = set of US holidays
Q = set of intl’ holidays
Thanks!
Well, that's easy enough to do with just any formula: Wrap another IF statement around the formula