Permanent pop-over after the end of a process in Appian

Question

To my understanding it is not possible to close an opened browser tabs programmatically in Appian (although I have not found a written confirmation anywhere in the docs). What is the best practice to deal with that issue?

An idea would be disable the tab in question by overlaying a see-through gray layer on top of the tab in question including a message "Please close this tab." similar to the Appian maintenance message I intend to achieve that by switching on the visibility property showWhenof the uppermost (gray) layer once the tab is disabled. Any other thoughs maybe from an UX perspective?

PS: I will be asking in the Appian Community as well, but I prefer the wider audience of SO.

References

• Automatically disappearing pop-over messages in Appian?
• Appian UX Design Guide
• Appian Docu on Card Choices which features the property showWhen.

Answer 1

We had very similar problem. We expected user to complete task within X minutes. We have done this by:

• starting process model that have user input node with interface.
• on this user input node we have setup time event exception.
• this time event is triggered after x+30seconds once form is started.
• line go from exception to end node.
• end node needs to terminate process
• on UI we calculate how much time past after starting form (refresh variable, refreshed every time user click)
• 2 layers on UI - one main, one once X minutes past after start

Exceptions Tab