No option to create pull request from Upsource

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First time using Upsource and according to the documentation we should have an option to create pull requests from it. However, not sure why it would not appear? I see the branch fine from github but the PR dropdown is not there.

This is what I see: enter image description here

But looking for this instead: enter image description here

Thank you.

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Francislainy Campos On BEST ANSWER

It seems I needed to be authenticated as the github user rather than the administrator. It's working now.