Good Evening,
For those skilled with RingCentral API calls, is it possible to manipulate many of the user selectable options via their web/browser portal? My company uses HubSpot for our CRM and I can change (almost to the minute detail) every part of our day-to-day use via an external app and API calls. For RingCentral I'd like to be able to do the same; specifically change agent skill proficiencies via an app. (which would be based on time of day) Does RC allow this level of control?
I have not tried anything yet short of browsing RingCentral's API/developer website.