Juniper Netconnect error on Mac Failed to gain root privileges

Question

I am getting the below error on Juniper Netconnect VPN connection

A software error caused the tunneling service to terminate. See the Log Viewer for more information.

Just above this in the log i see

7 ncproxyd[p1575.t771] ncproxyd.error Failed to gain root privileges: Operation not permitted (ncproxyd.cpp:302)
2016-04-29 10:12:44.657 ncproxyd[p1575.t771] ncproxyd.info ncproxyd exiting status 1 (ncproxyd.cpp:103)

I think it is related to latest Java update. Do you have any idea what permissions might have gone wrong ?

Thanks in advance

Answer 1

I found that installation owner was not correct.

/usr/local/juniper

This should be owned by root

I reinstalled the netconnect and that fixed all the owner ship

To download the netconnect , you can get from <Your_RNA_URL>/dana-cached/nc/NetworkConnect.dmg