JetBrains Toolbox works very slow

Question

For some time JetBrains Toolbox has been working horrible slow on my PC. I am not able to figure out what is the problem. Sometimes it opens normally and reacts to my clicks well, but other times it is so unusable. Does anybody have a similar problem? How to solve it? It is really problematic for me and I see no reason why it started to has this freezes.

Answer 1

I want to complement the answer from TravelerVihaan according to this link: https://youtrack.jetbrains.com/issue/TBX-6507

You should add this section to the root of your JSON:

{
    ...some your config
    "internal": {
        "graphics_api": "Software"
    }

Answer 2

Finally, I found a working solution for that problem. To fix slow working Toolbox, you should add this entry:

        "graphics_api": "Software"
    }

to file AppData\Local\JetBrains\Toolbox\.settings.json (I am a Windows user, so I provided path specific for this OS). In Linux OS probably settings.json file location is in other place.