Our uninstaller has to remove a windows service that was installed. Sometimes this action "stop a service" throws an error:
[ERROR] com.install4j.runtime.beans.actions.services.StopServiceAction [ID 1194]: ServiceException{errorCode=5001}
What is the cause of this?
This means that the service did not shut down within the maximum shutdown time, typically 20 seconds.
To increase that shutdown time, see
https://support.microsoft.com/en-us/kb/146092