IBM Watson Document Conversion not working at all

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We recently implemented the Document Conversion API from IBM Watson. We always get the error, even though we specify the document type:

415 Unsupported Media Type - The media type of the input file is not supported. Specify the MIME type of the document if auto-detection was not correct.

We are trying to convert PDF's to plain text. Even the sample PDF from IBM didn't work for us.

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