I do not receive email from a .media domain

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I am using Gmail (the paid version) and I cannot receive mails from a .media domain.

The company that I am emailing does get my emails, but when they respond it does not arrive in my inbox/spambox.

Next to this, there is no error mail or bounce mail. So I am really wondering what I can do in order to receive mails from [email protected] domains. I already added people as a contact person.

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mdeora On

Can you check if the correct mx records are in place?

Also you can contact google support for this issue.