How to tell when interaction is in after call work state?

179 views Asked by At

Is it possible to tell inside a chain of command if the current main interaction is in "After Call Work" mode?

1

There are 1 answers

0
Eric Scherrer On BEST ANSWER

Turns out if you can get the interaction object it's pretty easy. If it's not passed as a parameter in the the Execute method use the IInteractionManager to get it:

1) Get the IInteractionVoice object

From the parameters passed into Execute:

var interaction = parameters["CommandParameter"] as IInteraction;

or Inject an IInteractionManager in the constructor and use that:

IInteractionManager.Interactions

Then read the IInteraction.IsItPossibleToMarkDone property.