How to resolve this Query builder error

1.3k views Asked by At

I am new to CRM 365. I were creating many cases since last 2 days and tried editing the phone to case business process flow. Since then whether I create a new case or else I try to view any case I get a Query builder error. And the downloaded text file specifies this message "'Incident' entity doesn't contain attribute with Name = 'IncidentResolution_LinkControl'."

Context is dynamics CRM 365. Please help anyone?

Text file below:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3BA08A21Detail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>3ce940dd-a4a8-4e61-a4da-051a35f5ab9e</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3BA08A21</Message>
  <Timestamp>2016-12-22T06:10:30.7389644Z</Timestamp>
  <ExceptionSource i:nil="true" />
  <InnerFault>
    <ActivityId>3ce940dd-a4a8-4e61-a4da-051a35f5ab9e</ActivityId>
    <ErrorCode>-2147217149</ErrorCode>
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>'Incident' entity doesn't contain attribute with Name = 'IncidentResolution_LinkControl'.</Message>
    <Timestamp>2016-12-22T06:10:30.7389644Z</Timestamp>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

enter image description here

1

There are 1 answers

0
mohd tahir On

I resolved this by removing the last step and replacing it by another step. (not resolve case) . But rather I added CSAT survey step.