How to resolve SocketException?

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I am using UnicentaPOS software and I have connected database from remote server. I am getting below warning after no activity for a few minutes on software. I have researched the issue and tried solutions given online. but, nothing is working in my case.

****com.openbravo.basic.BasicException: com.mysql.jdbc.exceptions.jdbc4.CommunicationsException: Communications link failure The last packet successfully received from the server was 1,069,594 milliseconds ago. The last packet sent successfully to the server was 1,069,610 milliseconds ago. com.mysql.jdbc.exceptions.jdbc4.CommunicationsException: Communications link failure The last packet successfully received from the server was 1,069,594 milliseconds ago. The last packet sent successfully to the server was 1,069,610 milliseconds ago. java.net.SocketException: Connection reset by peer: socket write error****

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