First part of the question
I’ve registered in Mautic a number X of contacts via API from my main website, all those contacts have basic info including their name and id (I do not have their IPs). Now, I will send all of them a SMS with a link to a landing page. I want to register exaclty which of those X contacts are visiting the page. I have to mention that a campaign exist for tracking this process. So, when a contacts visits the page, some actions or validations will ocurr.
What should I do to make Mautic know which contacts from those X are visiting the page?
My idea
Send the URL with a specifc parameter that somewhat allows Mautic to understand which one of the contact visited.
Is this possible? Do you consider there is a another way?
Second part
I have a form with one field on the page that register a cellphone number. I wish to register which contact is registering the number.
How can this be achieved?
My Idea:
I am thinking of adding another field asking the contact id, so the contact has to fill that in order to send the form
If you append the link sent via SMS with a
?email={contactfield=email|true}
, the Mautic tracking pixel (cookie) will pick up this email when the user lands on the page and collapse the anonymous tracking session into the identified tracking session.I haven't tested if you can also do this with SMS numbers or with contact IDs.
We publish our best practices for this, here: https://facetinteractive.com/blog/the-ultimate-mautic-setup-guide#emails