How do I Return an Invoice in Dyamics GP through eConnect or Web Services?

Question

We have invoice documents in GP 10.0. Recently, the accounting department has decided that when the incorrect client has been billed, we will return the invoice and create a new one. (Previously, we would issue a credit memo to the wrong client and a debit memo to the new client).

I have been pointed at taSopHdrIvcInsert, but I'm not sure what to do with it or how to save it back. Because I'm never 100% sure what fields GP really needs, I was hoping I could use eConnect or web services to get the document by number, change the SOPTYPE to 4-Return and save it back since it appears everything else should be the same.

I can then invoice the new client and save that into GP using existing processes.

Thanks.

Answer 1

I got an answer over on the Dynamics GP Forums. The Web Service did have a method for me to use that was called CreateSalesReturn. I used the Web Service to pull back the invoice, and then I populated a SalesReturn object from the invoice's data and used CreateSalesReturn to get it into GP.