Building a bot using claudia.js and the client wants in some circumstances to be able to hand off to a Live Agent using the Salesforce Live Agent service. I've looked for documentation on how a handoff like this would work and can't find anything. I've also reached out to Salesforce, but they have yet to get back to me. Really don't know where to start.
How do I hand off my Messenger Bot to Salesforce Live Agent?
1.2k views Asked by user379468 At
2
There are 2 answers
0
Javed IN
On
For Integration of Salesforce live agent API you can get step by step information here.
Otherwise you can go for salesforce Live agent documentation.
Related Questions in SALESFORCE
- UI Component(Table Rows) Taking Too Much too in LWC
- Twilio Salesforce integration (Chat Transcripts)
- How can I automatically apply dark and light themes using the Lightning Email Template Builder in Salesforce based on the user's system preferences?
- Sending Slack Message to channel from salesforce flow
- How to redirect to parent object after child record creation
- Creating File in Drag and Drop Enabled File Cabinet in Netsuite using Rest API from Salesforce
- tsql functions like REPLACE() failing in azure data factory pipeline connected to salesforce
- An unexpected error occurred. Please include this ErrorId if you contact support: 1878486530-323938 (1541428280)
- My requirement is that I have to create DLRS for 'the date when the most recent email was received'
- Declarative Rollup Summaries Deployment
- Trouble updating a Field in Salesforce via a Python Script
- Why custom favicon for Salesforce-powered website not showing consistently in Google search results
- Salesforce chatter photo upload trigger
- Disable Azure DevOps Pull Request being completed when Using Copado
- AppFlow s3 to Salesforce upsert fails
Related Questions in FACEBOOK-MESSENGER
- How to document that a name of a variable can be different in another taxonomy?
- Facebook Messenger API not sending "messaging" webhook
- Lex responsive card buttons not working in Facebook Messenger
- Send hyperlink via chat Facebook Messenger API
- Integrate chatbots into messenger
- Automating Tasks in Response to Facebook Messenger Messages
- Error getting conversations from a page in Meta Graph API
- Facebook Pages Messaging Permission Issue: Standard vs. Advanced Access Levels
- I am looking to add Messenger support to my app, but I do not require facebook login button
- Can't get user profile for user who write in Messenger
- How can I send a message using the requests library in facebook messenger (python)
- Messenger webhook is not triggering messaging_referrals and messaging_postbacks events when a conversation is started via an ad
- How should I apply the vue-fb-customer-chat plugin in my nuxt 3 project?
- Conversations don't go to done despite setting a primary receiver and taking thread control
- Facebook Messenger send Message to individual, from outside of Messenger App
Related Questions in CHATBOT
- Text_input is not being cleared out/reset using streamlit
- Node.js Chatbot Error: GoogleGenerativeAIError - Content should have 'parts' property with an array of Parts
- chatbot respond to onequery type
- The chatbot code works well on the console but not when deployed on the website
- Customize prompt llamaindex
- Gradio chatbot: how to export individual conversation histories?
- Integrating Custom Trained ChatGPT Models for Individual Customer Accounts in a SaaS Offering
- How to Implement Chatbot at Scale
- Problems with using the most recent version if Tensorflow
- Chat with custom data
- How to make a chatbot using python which can understand my question and then answer it
- How to unload AutoGPTQForCausalLM.from_quantized model to free up GPU memory
- What are the best practices and tools to do NLU testing?
- Google Chat app not found. To create a Chat app, you must turn on the Chat API and configure the app in the Google Cloud console. Error in python
- Want to show what is show when verbose=True in streamlit app
Related Questions in CLAUDIAJS
- Auto update React.js front-end, when items added in DynamoDb
- ClaudiaJS - How to add S3 write permission to Lambda Function
- Something went wrong installing the "sharp" module (AWS Lambda)
- Node running ESM - ReferenceError: exports is not defined
- Why am I not able to access the HTTP call in this node.js app?
- re-deploying API Gateway on AWS causes ConflictException: Method already exists for this resource
- Why does claudia.js fail package validation when using nconf in a specific way?
- AWS API gateway 403 error for Custom Authorizer
- How to return the API response while using claudia-api-builder?
- Deploy Lambda in root rather than in 'latest' with claudiajs
- How to use nodemailer with claudia-api-builder
- How to add changes to lambda using claudiajs
- AWS Lambda Node - restart after interruption
- How to set Lambda Context in express js app which are deployed using Claudia
- Request object not parsed correctly in Claudia JS framework
Popular Questions
- How do I undo the most recent local commits in Git?
- How can I remove a specific item from an array in JavaScript?
- How do I delete a Git branch locally and remotely?
- Find all files containing a specific text (string) on Linux?
- How do I revert a Git repository to a previous commit?
- How do I create an HTML button that acts like a link?
- How do I check out a remote Git branch?
- How do I force "git pull" to overwrite local files?
- How do I list all files of a directory?
- How to check whether a string contains a substring in JavaScript?
- How do I redirect to another webpage?
- How can I iterate over rows in a Pandas DataFrame?
- How do I convert a String to an int in Java?
- Does Python have a string 'contains' substring method?
- How do I check if a string contains a specific word?
Popular Tags
Trending Questions
- UIImageView Frame Doesn't Reflect Constraints
- Is it possible to use adb commands to click on a view by finding its ID?
- How to create a new web character symbol recognizable by html/javascript?
- Why isn't my CSS3 animation smooth in Google Chrome (but very smooth on other browsers)?
- Heap Gives Page Fault
- Connect ffmpeg to Visual Studio 2008
- Both Object- and ValueAnimator jumps when Duration is set above API LvL 24
- How to avoid default initialization of objects in std::vector?
- second argument of the command line arguments in a format other than char** argv or char* argv[]
- How to improve efficiency of algorithm which generates next lexicographic permutation?
- Navigating to the another actvity app getting crash in android
- How to read the particular message format in android and store in sqlite database?
- Resetting inventory status after order is cancelled
- Efficiently compute powers of X in SSE/AVX
- Insert into an external database using ajax and php : POST 500 (Internal Server Error)
For integration with Salesforce Live Agent you can use REST API.
I'd like to suggest you to start with Live Agent REST documentation and then look on Live Agent Developer's Guide.