I tried to complete this tutorial : https://docs.jelastic.com/cmdbuild but when I have to do the first step to install the aplication, I tried to 'open in browser' but it shows a white page all time and I can finish the installation.
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In order to deploy CMDBuild 2.4.0 version you need to use Tomcat8 on Java8 application server. You still can use this article as a guide, the only thing you need to change is create environment with Tomcat8 on Java8 on the first step of this guide.
Also we can suggest you to use docker containers to install CMDBuild. You will find a lot of useful information by following this link about how to create and use docker containers within Jelastic environment.
Have a nice day!