I'm using Drupal commerce Kickstart to create an E-commerce website, I wonder there is no cancel order option if a customer ordered something. I want to know how my customer can cancel their own order if he/she accidentally ordered some wrong product?add cancel order button here
Drupal Commerce allow users to cancel their own orders
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based on your screenshot, you are not using the default checkout view. Please go to admin/structure/views/view/commerce_cart_form/edit/default%3Fdestination%3Dcart to see the defaulf view.
With the default view, you will have a remove link to remove items.
The field is called (Line items referenced by commerce_line_items) Commerce Line Item: Delete button (Remove)
Following is the screenshot of the default kickstarter shopping cart view
If you don't find this, please install a fresh version of kickstarter and compare you setup with the default one, you will find what you are looking for.
I hope it helps.
Cheers