Custom starter workflows github not showing up in organization

Question

We created a public .github repository in our organization in order to create custom starter workflows as per:

https://docs.github.com/en/enterprise-cloud@latest/actions/using-workflows/creating-starter-workflows-for-your-organization

but can't seem to see them when creating a new repo.

Here is our github repo https://github.com/pepsico-ecommerce/.github

Answer 1

but can't seem to see them when creating a new repo.

Check if the new repository created is a public or private one, and test it for a user (outside an organization).

The documentation does mention:

Starter workflows created by users can only be used to create workflows in public repositories.

Organizations using GitHub Enterprise Cloud can also use starter workflows to create workflows in private repositories.

Your use-case seems to match the first scenario, since you are not using GitHub Enterprise Cloud.
Meaning a .github/workflow-templates would not work on github.com.
It would on a GitHub Enterprise Cloud instance.