Can't run dotCMS - cms500Page

Question

I downloaded the zip file of dotCMS two days ago from http://dotcms.com/download/. I followed exactly step by step the instructions of dotCMS documentation and I managed to connect correctly the dotCMS with mySQL (http://dotcms.com/docs/latest/DatabaseConfiguration).

The problem is that when I am running the Apache tomcat (by executing the startup.bat file), a blank page appears on localhost:8080/ and sometimes a page appears containing the number 500(of course in the ROOT folder in webapps I have the dotCMS files). Also in catalina.log I see the following error: ERROR org.apache.jsp.portal._500_jsp - cms500Page

Any idea about how to fix this?

Answer 1

Most likely your database is not connecting or is misconfigured. Make sure that you point dotCMS to an existing, though empty, db. Also insure that your username/passwords work using the exact same ip/hostname as your connection string.

You will find more information about your db error in the log files, either the tomcat/logs/catalina.out or the tomcat/webapps/ROOT/dotsecure/log/dotcms.log

See this page for more information on how to install dotCMS http://dotcms.com/docs/latest/installation

Answer 2

I had the same issue few weeks back and managed to resolve it. The issue might be because you didn't use terminal command to extract the package as mentioned here.

Try using :

tar -zxvf dotcms_X.X.tar.gz