Live Chat is a very famous tool on websites, and the operators use a special web/windows interface to talk to the clients.
What I want to implement is to specify some email accounts, and when the client click's the live chat and starts typing, his/her instant messages are delivered to the available email account. My operators can talk back to them as if they are on their friends list.
I don't need to require any login or registration for clients to use this Live Chat.
So are there any ideas about how to implement such a thing? Are there any good third-party-modules that already do that?
I don't know if what your looking for is possible. To connect to live messenger I believe always requires registration.
If you just want a LiveChat module, this might help http://livechatstarterkit.codeplex.com/